Plans, Pricing and Billing

Plans at a Glance

Plan	Price	Stories per day	Narration	Children
Free	€0	1 per week	No	1
Monthly	€9/month	1 per day	Yes	1
Annual	€79/year	1 per day	Yes	1
Family Monthly	€15/month	1 per day	Yes	Up to 5
Family Annual	€129/year	1 per day	Yes	Up to 5

Annual plans save approximately 27% compared to monthly billing. All paid plans include full analytics, comprehension quizzes, and AI narration with word highlighting.

How to Upgrade

1. Go to Dashboard → Settings → Billing
2. Choose your plan — Monthly, Annual, or Family
3. Enter your card details (processed securely by Stripe — StoryKind never stores card numbers)
4. Tap Subscribe

Your new plan takes effect immediately. Stories already generated during the free tier remain in your library.

How to Cancel

You can cancel at any time from Dashboard → Settings → Billing → Cancel Plan. Cancellation is immediate and your card will not be charged again. You retain access to paid features until the end of the current billing period. After that, the account reverts to the Free plan.

We do not offer refunds for partial billing periods, but we will make an exception within 7 days of a charge if something went wrong. Email [email protected].

How to Redeem a Gift Code

1. Go to Dashboard → Settings → Billing
2. Scroll to Redeem Gift Code
3. Enter the code and tap Redeem
4. Select which child profile the gift applies to

Gift codes grant Premium access for the duration specified on the gift (typically 1, 3, or 12 months). Gift codes cannot be combined with an active paid subscription — they queue and activate when the current subscription ends.

Story Limits and Daily Reset

Free plan: 3 free stories total across all children. After 3 stories, a subscription is required to continue generating new stories.

Paid plans: 1 story per day per child. The daily counter resets at midnight UTC. If you hit the limit and try to generate, you'll see "Story already generated today" — this is not an error, just the daily limit working correctly.

Note: Story generation limits count attempts, not successful completions. If a story fails to generate and you retry, both attempts count toward the daily limit.

Billing Date and Receipts

Your billing date is the same day of the month (or year) that you originally subscribed. Receipts are emailed automatically by Stripe to the email address on your account. You can also download past receipts from Settings → Billing → Billing History.

Unexpected Charge

If you see a charge you don't recognise, check whether a family member may have upgraded. If the charge is still unexplained, email [email protected] with the charge date and amount and we will investigate within 24 hours.

Changing Between Plans

You can switch between Monthly and Annual at any time. Upgrades (e.g. Monthly → Annual) take effect immediately with a prorated credit applied. Downgrades (e.g. Family → Monthly) take effect at the end of the current billing period.